Privacy policy

PMEDEX EQUIPMENT INC. ("Company") respects the privacy of visitors to the PMEDX website. This privacy policy ("Privacy Policy") was adopted to inform you of what information we collect from you on this website: www.pmedx.ca ("Website"), how we collect that information and how we may use it, as well as the steps we take to protect it.

This Privacy Policy applies only to our website. The Company is not responsible for the privacy practices of any company to which our Websites might link.

Your Consent

The Company will not collect personal information from you without your consent. By ordering a product from the Website or creating an account in the Online Shopping center, you signify that you agree to the terms of this Privacy Policy, which governs the collection and use of personal information via the Website, as well as to our Terms and Conditions.

The information we collect

Personal Information

The Company collects personal information when you open an account, purchase merchandise from the Website, or otherwise provide information to participate in the services and offerings on the Website. The personal information collected by or on behalf of the Company may include, without limitation, your name, e-mail address, date of birth, billing address, shipping address, zip code, telephone number, mobile phone number, credit card information, debit card and related information, information concerning your interests, and other demographic information. Please note that when you make a purchase from our Website, we may contact you via phone, postal mail or e-mail if we have questions regarding your order.

Non-Personal and Aggregate Data

When you visit our Website, we may collect your IP address, server address, domain name, browser information, and other non-personally identifiable information regarding your visit. This information may be combined with information you have provided to us in order to enable us to analyze and better customize your visits to our Website.

Use of Cookies

A "cookie" is a small string of information that the websites you visit transfer to your computer for identification purposes. Cookies can be used to follow your activity on our Website and that information helps us to understand your preferences and improve your website experience. Cookies are also used to remember user information such as your user name and password.

You can turn off all cookies if you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you must adjust your browser settings. Please note than when you set your computer to reject cookies, the settings may limit the functionality of the Website and it is possible that you will not have access to some of its features.

Visitor Information Uses

Except for the purposes provided in this Privacy Policy, the Company will not share, sell, trade or otherwise transfer personal information provided by you on or through our Website to third parties without informing you in advance. We will primarily use your personal information to provide products and services to you and to perform the following:

Business Uses - Company uses the personal information that you provide to:

-     establish user profiles and accounts and store user preferences;

-     administer and fulfill contests, promotions, surveys or other site features;

-     provide you with the products or services that you have ordered or requested;

-     process and ship orders;

-     send order and shipping confirmations;

-     provide customer service;

-     process returns or exchanges;

-     protect you, and us, against error and fraud;

-     keep records of returns and exchanges;

-     investigate or enforce legal rights and obligations.

If you have opted to receive communications from the Company, including e-mails and/or SMS messages, we will use personal information provided by you to customize advertising and content we present to you, and to send you information about products, offers and news we think would interest you.

Third-Parties - Information collected on or through the Website may be shared or transferred to third parties who may be located outside Canada, who perform services for us or with whom we contract for the purposes described in this Privacy Policy. For example, we may use third parties to host our Website, assist in designing and operating the Website or certain features, perform services (e.g., prize fulfillment), print or send communications on behalf of the Company, authorize and process payments, process and administer gift cards, provide customer service and help us analyze data.

Company requires that these third-party providers to employ a comparable level of protection for personal consumer information. Further, the Company only provides these third-party providers with the personal information necessary to perform their designated functions and services for us.

Affiliated Businesses - We may share the personal information you have provided us among our affiliated businesses that we control or that are under common control with us. They may use this information to offer products and services to you, consistent with the purposes identified in this Privacy Policy and to the extent permitted by applicable law.

Required Disclosures - We may share personal information you provide to us with a third party if we are required by law to disclose that personal information. For example, we may be required to disclose personal information to respond to a subpoena, court order or other legal process, including any administrative proceeding, or in connection with an investigation. We may also disclose this information in response to a law enforcement agency's request or as otherwise required or permitted by law when the information is relevant to investigating a violation of law or to address an emergency that threatens an individual's life, health or security.

Non-Personal Information - We may use non-personal information to analyze visits to the Websites and learn about the interests of our visitors in aggregate and to better understand your interests and needs, so we can improve our products and services and deliver to you the type of content, features and promotions in which you are most interested. We may share non-personal, aggregate data with our marketing partners or other third parties for research and marketing purposes.

Visitor Information Management

Company’s Website and the information collected on the website are managed and controlled by the Company or by third-party service providers that are required to maintain the security and confidentiality standards described in this Privacy Policy on behalf of the Company.

Protection of Visitors' Information

Company takes administrative, technical and physical precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction and requires its third-party service providers to do the same.

Children's Privacy

For Canada, the United-States and the European Union only, the Company does not knowingly collect personal information from children under 13 for marketing purposes. Because some information is collected electronically, it can appear to be the personal information of the Company purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to the Company and we learn that said personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.

Except as stated above for the specific countries identified, the Company does not knowingly collect personal information from anyone under the age of 18. If you are under the age of 18 and in a country that prohibits the collection of personal data from persons under the age of 18, you should not provide any personal information to us and you should use the Website only with the involvement of a parent or guardian.

Right of Access

You have a right to access, modify and delete your personal information from our database. Please note that the Company reserves the right to retain personal information relating to you necessary to document its business activities or as needed for required disclosures.

Choices You Have

No one is required to provide us with personal information. Your provision of any personal information to us on or through our Website or by other means must be voluntary and with your consent to the uses described in this Privacy Policy.

If you would like to be on our e-mail list, you will be provided with the opportunity to designate your preference on the Website. You will also have the opportunity to choose to join our mailing list in order to receive catalogs and related materials through the mail. In addition, if you provide your mobile phone number and would like to receive text messages and/or SMS messages from us, you will have the opportunity to choose to receive those communications.

Cancellation of Registration

You may cancel your user registration at any time, and you can choose to opt-out of receiving any future e-mails and/or SMS messages from the Company. Please note that modifications of the status of personal information will not stop e-mails and/or SMS messages generated before the Company can modify the status of personal information, nor will it stop communications from third parties with whom the Company may have already shared that personal information consistent with this Privacy Policy.

Changes to the Policy

Company reserves the right to update its privacy policy from as necessary due to changes in regulations or to keep up with new developments and possibilities available on the internet.

How You Can Contact Us

If you have any questions, comments or complaints about the site or any of our services, please write to us at:

Customer Service
4509 avenue Coloniale
Montreal (QC)
H2T 1V8


Email: info@pmedx.ca